Learning objectives:

• Support parents beyond the nursery gate: Discover how to offer meaningful help when a child is too unwell to attend, giving families peace of mind and practical support.
• Strengthen relationships with working parents: Show your nursery goes the extra mile, improving trust, satisfaction, and loyalty from time-poor, stressed families.
• Reduce disruption and boost retention: Help ease the impact of last-minute absences by being part of the solution, supporting parents means fewer cancellations and stronger community ties.